Employees of UCLA health care are experiencing resilient services, increasing productivity and creating amazing results with the most innovative ITSM solution.
UCLA Health is among the most comprehensive and advanced health care systems in the world. They offer a comprehensive network of primary and specialty care services at more than 260 clinics. As an academic health system, UCLA Health offers access to technology and treatments that may not be available elsewhere.
Resources are utilized in maintaining the visits to multiple clinics.
Data is scattered, inconsistent and is redundant in the form of siloed excel sheets.
We helped building a custom application extending the locations and CI data model on ServiceNow. All the CIs and assets for an existing and new clinic can now be tracked. This helped the customer to save plenty of efforts for repeated site surveys, maintaining data in ServiceNow and getting rid of Siloed Excel sheets with each survey personnel.
