If you are reading this blog then I assume you might be already using ServiceNow or you are considering it. Either way, researching to find the right ServiceNow partner is essential from the beginning. This makes your success simpler to achieve!
Choosing the right ServiceNow Partner is like putting all investments & brainstorming to the right use.
How do you choose the right ServiceNow Partner?
I have put down all my wisdom below for you to make the Right Choice of the Right ServiceNow Partner:
1. ServiceNow’s Partner Portal can help you start
If you do not have any clue from where to start, you may begin from ServiceNow’s Find a Partner portal. This portal allows you to add all your relevant criteria and find the relevant partner suggestions
2. Map your business needs to partner’s expertise
Be certain about your business’s exact needs and choose a partner specialised in the solution you require. For example, you will need an IT Transformation in your business if managing multiple IT-related requests is getting challenging & employee productivity is going down. In that case, you have to look for a partner that specializes in ITSM as a product. Every ServiceNow partner has accreditations and specialisations based on specific products.
3. The Employee Culture can tell you a lot about the Partner
Like one sees the family culture of any person one wishes to know more about, you should also carefully look up at the partner’s employee culture. Employee culture can be observed in their social media posts, top decision maker’s initiatives/thoughts about the workforce, and why not even checking the LinkedIn Profiles, Glassdoor of employees, and the company to see what their employees have written about their experience. The website of the Partner also at times has a showcase of their employee activities and spirit. An encouraging & joyous employee culture will definitely reflect in the partner’s relationship with your business.
4. Partner: Active or Dormant?
It is very important to check if ServiceNow is actively engaged with the Partner or not. This will reflect their credibility and trustworthiness. A ServiceNow Assure tag tells whether the Partner has actively engaged with at least 3 engagements of ServiceNow in the last 12 months. You can check an example here: https://www.servicenow.com/partners/partner-finder/zetechno-products-and-services-pvt-ltd.html
5. The Sales Manager can be your Guide Manager, you never know.
You should always ask the advice of your sales account manager at ServiceNow for suggesting a partner. Your success is a goal for them, and they are aware of who could be a good fit for you
6. A Full Armed ServiceNow Talent Team is Colossal!
A Star class ServiceNow Partner will have a star army of ServiceNow Talent. You should check on their Careers Page or LinkedIn Job Postings to see how they are recruiting and how often they are hiring. An equipped Partner Talent Team can ensure an efficient & delightful delivery for your organisation.
7. “ Word of Mouth” references can be GOLD!
We trust the word of our acquaintances and business partners more than anything. You can scan for referrals within your network to find ServiceNow Partners that have worked for them. Referrals can mostly never go wrong! Partners with credible testimonies can prove to be Partners of great associations for you.
The power of the right partnership can be seen over time and can prove to be transformative for your business.
A right ServiceNow Partner’s success lies in your success.
We hope you find the one meant for you.
Like many businesses found us as their “right one”.
ZeTechno, after successfully delivering 35+ServiceNow Implementations globally, knows what takes to cultivate the right partnership. Every business partner that starts their journey with us becomes our family for always and we do things together to manifest their success in the long term.
